Date: 07-May-2025
These Terms and Conditions apply to all services provided by Tyre Tick through this website, by telephone, or by direct booking.
1. Services Provided
Tyre Tick mobile tyre fitting provides mobile tyre services across the UK. These services include:
· Fitting and replacing tyres on your vehicle
· Fixing punctures when it is safe to do so
· Balancing your wheels
· Removing locking wheel nuts
· Helping you with tyre problems on the side of the road
We provide Services only if a technician and suitable vehicle are available, your requested tyres are in stock, weather permits, and your vehicle is accessible.
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2. Booking and Customer Information
When you book an appointment with Tyre Tick mobile tyre fitting, you need to give us all the information. This includes:
· Your vehicle registration number
· The size of your tyre
· The full address where you want us to do the service
· A phone number where we can reach you
· A description of what you need us to do
If you provide inaccurate information, service may be delayed. If we must respond due to omitted details, you may incur additional charges. We will always notify you before charging extra.
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3. Vehicle Access Requirements
You are responsible for ensuring your vehicle is parked in a safe, accessible location for our technician. If the area is unsafe, service may be delayed or cancelled. This requirement protects both our technicians and your vehicle.
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4. Appointment and Arrival Times
The arrival times we provide are estimates. Delays may occur due to traffic or weather. We strive to be punctual and will inform you promptly if we are delayed.
5. Pricing
The price of our services depends on several factors:
· The size and brand of the tyre
· What kind of service do you need
· How far our technician has to travel
· When you book the service
We will quote the price before starting work, and will not add charges without your approval.
6. Payment Terms
You need to pay for our services upon completion, unless we agree to a different arrangement in writing. We take bank transfers, card payments and other payment methods. If you do not pay on time, you might not be able to book with us.
7. Puncture Repairs
We only fix punctures if the tyre is safe to use. If the tyre is severely damaged, we will tell you it is not safe to repair and recommend that you get a new tyre. Tyre Tick mobile tyre fitting never does unsafe repairs.
8. Customer Responsibilities
When you book with Tyre Tick mobile tyre fitting, you agree to:
· Give us accurate information about your tyre and vehicle
· Be there when we come to do the service
· Make sure you have the right to let us work on your vehicle
· Tell us if your vehicle has locking wheel nuts and where the key is
If you cannot provide the required information or resolve the above factors, we may be unable to deliver the service. You may still be charged for our visit.
9. Cancellations and Call-Out Charges
If a technician is already dispatched when you cancel, a call-out fee may apply based on travel distance and time. This fee depends on the distance traveled and the time taken. We will confirm the fee amount before adding it to your bill.
Cancellations made at least 2 hours before the appointment may not incur a call-out fee.
10. Cancellation and Refund
Cancellations made at least 2 hours before the appointment may not incur a call-out You only need to pay a small, reasonable admin fee. fee.
11. Warranty and Product Responsibility
Any tyres Tyre Tick mobile tyre fitting sells and fits come with a manufacturer’s warranty. This warranty does not cover misuse or road hazard damage. If you believe you have a warranty claim, contact Tyre Tick mobile tyre fitting. We will help you with the manufacturer.
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12. Limitation of Liability
Tyre Tick Mobile Tyre Fitting is not liable for issues your vehicle already had when we arrive. We are also not responsible for suspension, steering, or alignment problems unrelated to our tyre service. Nothing in these Terms limits liability for death, personal injury, fraud, or any liability that cannot legally be excluded under UK law.
13. Website Accuracy
We strive to ensure our website information is accurate and current. Prices and tyre availability may fluctuate without notice. We acknowledge existing issues and are resolving them. Always contact Tyre Tick mobile tyre fitting to verify details before booking a service.
14. Changes To These Terms
We may update these Terms and Conditions periodically. Changes become effective on the date published on our website. The change date will appear at the top of this document. If you continue to use Tyre Tick mobile tyre services after changes are made, you accept the new terms.
15. Governing Law
These terms and conditions are governed by the laws of England and Wales. If there is a dispute about our services or these terms, it will be dealt with in the courts of England and Wales.
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16. Contact Information
If you have any questions about Tyre Tick mobile tyre fitting services or these terms and conditions, you can contact us at:
Tyre Tick
Tyre Tick mobile tyre fitting
9 IVY House, Eastbury Road Watford
WD19 4QH United Kingdom
Phone: 0777 1919194
Thank you for choosing Tyre Tick mobile tyre fitting
