At Tyre Tick, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us for mobile tyre fitting services.

Information We Collect

We may collect the following information when you contact us, place a booking, or use our website:

• Full name
• Phone number
• Email address
• Vehicle details
• Tyre size information
• Address or service location
• Payment details where required
• Any details you provide through contact forms or phone calls

How We Use Your Information

Your information is used only for business purposes, including:

• Arranging tyre fitting appointments
• Confirming your location for mobile service
• Responding to enquiries
• Providing quotations
• Processing payments
• Improving customer service
• Sending booking updates

We do not sell, rent, or share your personal information with unrelated third parties.

Service Location Information

Because our service is mobile, we may request your postcode, live location, or address so our technicians can reach you quickly and provide roadside or home tyre assistance.

Payment Information

Payment details are handled only for service completion and billing purposes. We do not store sensitive card details on our website servers.

Cookies

Our website may use cookies to improve website performance and understand visitor activity. Cookies do not collect sensitive personal details.

Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

Third-Party Links

Our website may include links to third-party services such as maps, reviews, or external platforms. We are not responsible for their privacy practices.

Contact Details

For privacy-related questions, contact:

Tyre Tick
IVY House, Eastbury Road, Watford WD19 4QH
Phone: 0777 1919194
Email: tyretick@gmail.com

Policy Updates

We may update this Privacy Policy when needed. Any updates will appear on this page.

Terms & Conditions

Terms and Conditions – Tyre Tick

These Terms and Conditions apply to all services provided by Tyre Tick through this website, by phone, or by direct booking.

Services

We provide mobile tyre fitting, puncture repair, wheel balancing, locking wheel nut removal, roadside tyre replacement, and related tyre services across covered UK areas. Service availability depends on technician location, tyre stock, and weather conditions.

Booking

Customers must provide accurate:

• Vehicle registration or tyre size
• Service address or live location
• Contact number

Incorrect tyre details may delay service.

Call-Out Service

Our mobile team travels to your chosen location. Arrival times are estimated and may vary due to traffic, distance, weather, or ongoing emergency jobs.

Pricing

Prices depend on:

• Tyre brand
• Tyre size
• Service type
• Call-out distance
• Time of booking

Any final price is confirmed before work begins.

Payment

Payment is due once service is completed unless agreed otherwise before booking.

Tyre Repairs

Not all punctures are repairable. Repairs are completed only when safe and legally suitable under tyre repair standards.

Customer Responsibility

The customer must:

• Ensure safe vehicle access
• Be present or reachable during service
• Provide correct vehicle details

Cancellation

If a booking is cancelled after dispatch or after technician travel has started, a call-out charge may apply.

Delays Beyond Control

We are not responsible for delays caused by:

• Severe traffic
• Weather
• Road closures
• Supply shortages
• Unexpected emergency workload

Warranty

Any tyre supplied is covered according to manufacturer conditions. Labour issues should be reported promptly after service.

Liability

We are not responsible for pre-existing wheel damage, suspension issues, alignment problems, or hidden mechanical faults unrelated to tyre fitting.

Contact

Tyre Tick
IVY House, Eastbury Road, Watford WD19 4QH
Phone: 0777 1919194
Email: tyretick@gmail.com